Utilisez ce texte pour répondre aux questions de vos clients de la manière la plus détaillée possible.

Utilisez ce texte pour répondre aux questions de vos clients de la manière la plus détaillée possible.

Utilisez ce texte pour répondre aux questions de vos clients de la manière la plus détaillée possible.

Utilisez ce texte pour répondre aux questions de vos clients de la manière la plus détaillée possible.

Discount codes apply only to full-priced jewelry. Sale items, sets, and final sale pieces are excluded as they are already heavily discounted.

Made-to-order pieces take10 working daysfor production. Delivery times vary by location and shipping method.

We offer worldwide shipping to most countries across the globe.

However, we currently do not ship to the following:

• APO and FPO addresses
  

We do not ship to the following countries:
Singapore, Indonesia, South Africa, Åland Islands, Afghanistan, Antarctica, Belarus, Bouvet Island, British Indian Ocean Territory, Burundi, Central African Republic, Christmas Island, Cocos (Keeling) Islands, Congo, Democratic Republic of Congo, Cuba, Eritrea, French Southern Territories, Heard Island and McDonald Islands, India, Iran, Iraq, North Korea, Kuwait, Liberia, Libya, Mali, Mayotte, Myanmar, Niger, Norfolk Island, Palestine, Pitcairn, Portugal, Russia, Saint Helena (Ascension & Tristan da Cunha), Saint Pierre and Miquelon, Somalia, South Georgia & the South Sandwich Islands, South Sudan, Sudan, Svalbard & Jan Mayen, Syria, Tajikistan, Tokelau, Ukraine, Western Sahara and Yemen, Israel.

Shipping costs depend on the destination and are calculated at checkout.

Yes! Orders come in a signature gift box with no pricing information included.

Yes. You’ll receive a tracking number via email once your order ships. Note: Tracking updates may take 5-10 business days to appear.

For all orders, duties and taxes are prepaid and shown at checkout. No surprise fees at delivery.
Please note that for all countries taxes, duties and shipping costs are non-refundable.

Orders ship Monday-Friday, excluding holidays.

Check with household members, neighbors, and your shipping carrier first.

If unresolved, contact us at service@blingenergize.com for assistance. Note: We cannot reship or refund orders marked as delivered.

For made-to-order items, it can take up to 5 -10 business days for tracking updates to appear. This is totally normal — it just means your package is on its way to the carrier and waiting to be scanned.

Need help? Just send us a message — we’re happy to track it for you!

We combine shipments to support our climate-positive initiatives.

By shipping items together, we minimize packaging waste and reduce the carbon emissions associated with multiple deliveries.

We strongly advise against this. As a sustainable, made-to-order brand, we craft each piece to order upon purchase. This model allows us to minimize waste and environmental impact, as we do not hold large inventories of pre-made goods.

Ordering multiple items with the intent of returning most of them creates significant logistical and environmental challenges, particularly with international shipping. The carbon footprint of multiple international shipments and the complex process of handling returns across borders contradicts our core commitment to sustainability.

We encourage you to use our size guides and product galleries carefully. Our customer service team at service@blingenergize.com is also here to help you choose the perfect piece before you order. We are happy to provide detailed measurements, styling advice, and personal recommendations to ensure you get it right the first time.

We believe true luxury lies in the details—and the time invested. Every piece of our jewelry is a testament to uncompromising artistry, following a rigorous 37-step process that spans 52 hours from start to finish.

Our master artisans employ heritage German techniques, handling each crystal under precise pressure (<0.5N/mm²) to ensure absolute integrity. The final stage involves a unique enhancement with organic beeswax, a artisanal method lab-verified to increase the gem's brilliance by 12%—naturally.

Every piece is meticulously hand-inspected against our strict standards. For us, perfection isn't a goal; it's the only acceptable outcome.

Absolutely. We use only genuine, high-quality crystals and gemstones. Our proprietary 52-hour, 37-step finishing process is specifically designed to unlock the natural fire and brilliance within each stone, achieving a verifiable 12% increase in sparkle without synthetic enhancers.

We are deeply committed to transparency. Any gemstone that is lab-created will be clearly marked as "lab-grown" in its product description. We believe you have the right to know exactly what you are purchasing, and we proudly offer both exceptional natural and lab-grown options to suit your preferences.

Designed for durability, our jewelry lasts for years with proper care.

Absolutely. While our jewelry features a protective finishing that offers excellent resistance to tarnish, its long-term brilliance depends on proper care.

To ensure your piece remains luminous, we recommend avoiding prolonged exposure to harsh elements. This includes:

• Removing your jewelry before swimming (in chlorinated or salt water), exercising, or applying lotions and perfumes.
• Storing it away from direct sunlight when not in wear.
• Keeping it in a dry, cool place.

Yes. Stones are hand-set with precision for daily wear, but we recommend removing jewelry during intense activities.

Absolutely! Our pieces are designed for everyday elegance and resilience.

Yes. We proudly stand behind the quality of our craftsmanship with a comprehensive2-Year Warranty. This warranty covers any defects in materials or workmanship, reflecting our confidence in every piece that leaves our workshop.

What is covered under the warranty?
Our warranty protects against any flaws in materials or artistry. It is a promise that your jewelry will arrive and remain in perfect condition, as defined by our high standards.

What is not covered?
The warranty does not cover damage resulting from accidents, loss, improper care, or normal wear and tear (such as scratches). We provide a detailed care guide to help you preserve your jewelry’s beauty for a lifetime.

Your complete satisfaction is the final step in our process. If your piece isn’t everything you dreamed it would be, please contact us. Our team will personally work with you to make it right. We are committed to ensuring your experience is as exceptional as our jewelry.

Refunds are processed within7 business days of receiving returned items. Original shipping fees and duties are non-refundable.

Yes, we absolutely want you to love your piece. If you are not completely satisfied, we offer a 30-day return policy for a full refund to the original payment method.

Please note the following important guidelines:

• We currently do not offer direct exchanges. Due to our made-to-order process, each piece is crafted as a unique order with specific materials and sizing, making direct inventory swaps logistically complex. However, we have made the return and reorder process simple and efficient.
• Sale Items: Products marked as "Sale" are not eligible for return.
• Bundles & Sets: These must be returned in their entirety. We cannot accept partial returns of bundled products.

To initiate a return, please email our customer service team at service@blingenergize.com within 30 days of receiving your order. Please include your order number and the reason for return.

Our team will promptly respond with detailed instructions and a shipping address for your return. Please note: Return shipping costs are the responsibility of the customer.

Why do we handle returns via email?
This personalized process allows our team to ensure every return is handled with care and accuracy, providing you with dedicated support and avoiding the delays that automated systems can sometimes create.

We do not offer direct exchanges. Our made-to-order model means each piece is uniquely prepared for a specific order, so we don't hold inventory for swaps.

However, we have designed a simple alternative:

1. Initiate a return by emailing us at service@blingenergize.com.
2. Once we receive and process your return, we will issue a full refund to your original payment method.
3. You can then place a new order on our website for the item you desire. This ensures you get a brand new piece, crafted fresh for you with the correct specifications.

We find this process is often faster and more reliable for our customers than a traditional exchange.

Refunds are processed within7 business daysof receiving your return. Original shipping fees and duties are non-refundable.

We are proud to source our gemstones from iconic regions known for their quality and beauty, including Brazilian Amethyst, Madagascan Labradorite, Ethiopian Opal, and American Turquoise. Our commitment to ethical sourcing means we partner with suppliers who share our values for responsible practices.

However, we believe the true value of a gem is unlocked not just by its origin, but by the artistry applied to it. This is why every stone, regardless of its source, undergoes our proprietary 52-hour, 37-step artisanal process. Through techniques like our unique organic beeswax enhancement applied under precise pressure (<0.5N/mm²), we lab-verifiedly increase each stone's natural brilliance by 12%. This transforms a beautiful raw material into a breathtaking masterpiece unique to our brand.

We offer a range of premium, thoughtfully selected materials to suit every style and value:

• Elastic Cord: Our popular beaded collections are strung on high-quality, durable elastic cord designed for longevity and a secure, comfortable fit.
• 925 Sterling Silver: A classic, nickel-free choice known for its durability and timeless shine.
• 18KT Gold Vermeil: Features a thick 2.5-micron layer of 18KT gold over sterling silver, offering the luxury of gold at a more accessible price point.
• Solid Gold (10KT & 14KT): The ultimate investment piece. Designed to be heirloom-quality, it will last a lifetime and never tarnish.

The best choice depends on your lifestyle, budget, and how you plan to wear your jewelry.

• Choose Solid Gold if you're looking for a forever piece—an investment that will endure forever and can be passed down.
• Choose Gold Vermeil if you desire the premium look of gold for a special piece that combines luxury with value.
• Choose Sterling Silver for a versatile, durable, and timeless everyday essential.
• Choose E-Coated Brass or Eco-Copper for fashion-forward designs that are tarnish-resistant, hypoallergenic, and made with sustainability in mind.

A lab-grown gemstone is a real gemstone created in a controlled laboratory environment that replicates the natural geological conditions. It possesses the identical chemical, physical, and optical properties as its mined counterpart—meaning it has the same brilliance, hardness, and beauty.

The key differences are its origin and impact. Lab-grown gems are a more sustainable and often more affordable choice, allowing you to enjoy a larger, flawless stone with a clear conscience.

Absolutely. Ethical integrity is a cornerstone of our brand. We are committed to transparency and responsibility throughout our supply chain. Our partners are carefully vetted to ensure they adhere to strict standards regarding environmental practices and labor welfare. You can wear our jewelry with confidence, knowing it reflects your values.

Your jewelry deserves a grand arrival. Each order is presented in our elegant, finely textured paper gift box, embodying a commitment to luxury that doesn't cost the planet.

Inside, alongside your piece, you'll find:

• A brand care card with instructions to keep your jewelry shining.
• Our signature plantable seed card. Made from embedded with seeds, you can plant it to grow wildflowers or herbs—a small gift back to the earth and a symbol of our sustainable ethos.

We've meticulously designed every unboxing experience to feel special, luxurious, and aligned with our commitment to the environment.

We believe that true beauty should not come at the cost of our planet. For us, sustainability is not a destination but a continuous journey of improvement. We are deeply committed to integrating responsible practices into every facet of our business, from sourcing to crafting, to the final package that arrives at your door.

While we are on a path of constant evolution, we have embedded core sustainable actions into our mission:

• Crafted for Longevity: The most sustainable piece is one that lasts a lifetime. Our 52-hour, 37-step artisanal process is not just about enhancing brilliance; it's about building unparalleled durability. We create heirloom-quality jewelry designed to be worn and cherished for generations, countering the culture of "fast fashion."
• Planting for the Future: For every order placed, we partner with eco-initiatives to plant a tree. Together with our community, we are growing a forest for a greener future.
• Remote Operations: Our team operates primarily remotely, significantly reducing the carbon footprint associated with a traditional corporate office.

Absolutely. Ethical integrity is the foundation of our brand. We are committed to transparency and work exclusively with a curated network of suppliers who adhere to strict standards regarding environmental responsibility and fair labor practices.

While we are not yet a member of all industry councils, our due diligence process ensures that our partners share our core values. We prioritize traceability and believe that the story of a gemstone is just as important as its sparkle.

Yes, wherever possible. We are actively increasing the proportion of recycled sterling silver and gold in our supply chain. Our mission is to minimize the environmental impact of mining by reutilizing our planet's existing resources, giving precious metals a new life in beautiful forms.

Yes. We have meticulously designed our packaging to be both luxurious and environmentally conscious.

• Our signature finely textured gift boxes are crafted from recyclable and FSC-certified materials.
• We use 100% recyclable and compostable cardboard mailers for shipping.
• Inside, we've eliminated plastic; instead of a traditional polishing cloth, we include a plantable seed card embedded with wildflower seeds. You can plant it to grow flowers, turning your unboxing experience into a positive act for the planet.

A made-to-order product is crafted only after a customer places an order, promoting sustainability by reducing waste and minimizing environmental impact through thoughtful, on-demand production.

Made-to-order products significantly reduce waste and environmental impact by being produced only when needed, thereby minimizing overproduction and excess.

Each piece of our jewelry is handmade to order just for you, which requires careful craftsmanship and time. This process ensures your piece is created with perfection and attention to detail.

The total delivery time, which includes both the creation process and shipping, is typically 10 to 25 business days (Monday through Friday) from the date you place your order.

For the most accurate and up-to-date shipping estimate to your specific location, please refer to the shipping information provided during the checkout process before you complete your purchase.

Welcome to the Sparks Club, where your loyalty transforms into radiant rewards! This is our way of thanking you for being a vital part of our community. Earn SPARKS with every purchase and engagement, then redeem them for discounts, free crystals, and exclusive perks. It's more than a loyalty program; it's a journey to amplify your joy and energy.

Your journey through the Sparks Club is one of growth and discovery. As you accumulate SPARKS, you ascend through four mystical tiers, each unlocking deeper rewards and connections:

• SEED KEEPER(800 SPK) - Begin your journey.
• FIRST LIGHT(3,000 SPK) - Your energy starts to shine.
• CRYSTAL WEAVER(9,000 SPK) - Weave deeper magic.
• AURA GUARDIAN(24,000 SPK) - Achieve ultimate guardianship and receive our highest honors.

Each tier offers unique benefits, from birthday credits and exclusive gifts to digital wellness tools and complimentary services.

Your path to earning SPARKS begins in an instant! It's completely free to join. Simply enter your email address at the bottom of our website to enroll and receive your welcome bonus of 500 SPARKS!

Igniting your SPARKS balance is simple and rewarding. The primary way to earn is through purchases, but keep an eye out for special events and offerings!

• Make a Purchase: Earn 10 SPARKS for every $1 EUR you spend.
• Complete a Collection:Earn bonus SPARKS for curating a set (e.g., 2,000 SPARKS for 4 items, 8,000 for 8 items)
• Sign Up:Receive 500 SPARKS just for joining our newsletter and the club!
• And More! Click here to view even more ways to earn and unlock your next reward.

To ensure every spark is accounted for with care and accuracy, we process all rewards manually with positive intent.

• For Bonuses & Sign-Ups:Bonus SPARKS (like the welcome bonus or collection rewards) are typically added to your account within 3 business days.
• For Purchases:Your SPARKS will be calculated and issued within 72 hours of your order being delivered. This brief window allows us to ensure your order is fully completed and cherished before your rewards are unlocked.

We want to make enjoying your rewards as effortless as possible. You will receive your rewards conveniently via email!

• After each qualifying action, we will automatically send a summary of your updated SPARKS balance and any redemption codes directly to your inbox.
• Please check your inbox (including promotions or spam folders) for these updates within 72 hours after your order delivery.
• To use a reward, simply apply the provided discount code at checkout.

To keep the energy flowing fresh for all our members, SPARKS are saved within a calendar year and reset on December 31st annually.

This gives you a full year to accumulate and spend your sparks on what you love most! We recommend using them before the year ends to make the most of your rewards.

Absolutely not! Membership in the Sparks Club is our free gift to you. We believe in rewarding your energy and loyalty, not charging for it.

Our bespoke service creates a unique "Energy Blueprint" just for you. It results in a personal talisman tailored to your energy and goals, not just a piece of jewelry.

Your deposit includes two design concepts and two revision rounds. If we still can't finalize a design you love, you may cancel. We will refund 20% of your deposit, retaining 30% as a design fee for our dedicated work.

Absolutely. Note your preferences, and our artisans will advise on how to best incorporate them into your Energy Blueprint to support your intention both aesthetically and energetically.

It helps us calculate your personal chart, a key part of your Energy Blueprint. This allows us to select crystals that support not only your intention but also your unique life path for a deeper resonance.

Please allow 3-5 weeks from initial contact to delivery. This includes the design phase (3-7 days) and the handcrafting itself (10-25 working days).

Yes. As your piece is uniquely crafted for you, all bespoke orders are final and cannot be returned or exchanged. We ensure your satisfaction through the detailed consultation and design approval steps.

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